What 9,975 videos and 1.31 billion views reveal about how travelers, creators, and brands are talking about American hospitality, and the demand signals text-only listening cannot see.
Three weeks of the US hospitality conversation, ranked by reach.
American hospitality is one of the loudest earned conversations on social video, and it is almost entirely unpaid. 9,975 videos, 1.31 billion views, a 6.84% engagement rate, and 99.6% created by people the brands never hired. Two forces shape the window. The FIFA World Cup is pulling travel demand into US host cities. And an affordability conversation is running neck and neck with luxury. Marriott leads brand share, but Disney and Airbnb win the room on engagement. Underneath it all, 508 videos name a hotel brand out loud with nothing written, 82 million views that text-based listening never sees.
508 videos say a hotel brand aloud with no matching caption or hashtag, 81.9M views invisible to Meltwater, Brandwatch, and Dig.ai.
The 2026 FIFA World Cup, co-hosted across US cities this window, drove 661 videos and 115.5M views. #worldcup was a top-3 hashtag overall.
Budget and deals content reached 1,084 videos against 1,006 for luxury, and out-engaged it (6.10% vs 5.34%).
Volume peaks mid-June then tapers, while engagement climbs the other way (6.17% to 7.62%) as the World Cup narrows the field to higher-intent travel content. Publish dates confirm the export skews to the most recent, highest-reach weeks rather than the full quarter named in the file.
The cultural moment driving demand, the topics creators make, and where value beats luxury.
The 2026 FIFA World Cup runs across US host cities inside this window, and it shows up everywhere in the hotel conversation: #worldcup (239 uses), #fifaworldcup (100), #worldcup2026 (72), plus #usa and #soccer in the top tags. Travelers documenting host-city stays are creating hotel content at scale. Host-city properties have a live, time-boxed window to be in the frame.
Deals content is the co-headliner with luxury, and it engages harder. Resort (1,889 videos) is the umbrella; family travel (716 videos, 118M views) and loyalty points (328 videos, 86M views) are the high-reach sub-conversations worth owning.
Share of voice, engagement quality, and the hidden spoken layer, brand by brand.
Marriott leads on raw presence, but engagement tells a different story: Disney resorts (6.96%) and Airbnb (6.61%) beat every traditional chain, while Hyatt (4.23%) and Wynn (4.79%) trail. Volume and resonance are not the same win.
Views where the brand is said aloud but never written. Invisible to text tools.
Hilton converts fewer mentions into more reach than Marriott, ~440K views per video vs 347K.
6,832 creators produced this conversation. Here is who moves it and who to partner with.
Mid-tier (100K–1M) is the engine at 4,820 videos. Accounts under 5K are not indexed, so nano is effectively absent.
The unverified crowd engages 48% harder than verified accounts. Authenticity, not a blue check, drives reaction.
| Creator | Vids | Views | ER | Tier |
|---|---|---|---|---|
| @mrsdowjones | 2 | 39.8M | 0.02% | MACRO |
| @kristinjohnss | 1 | 17.9M | 0.05% | MID |
| @joshlilj | 1 | 13.3M | 9.17% | MACRO |
| @travelwithlivii | 12 | 12.8M | 3.73% | MID |
| @n3onnn | 1 | 11.3M | 10.11% | MID |
| @matthewbeem | 1 | 9.8M | 0.38% | MID |
| @christian.grossi | 12 | 9.2M | 8.74% | MACRO |
| @emilyannwillcox | 2 | 9.1M | 0.05% | MID |
| @therock | 2 | 9.0M | 6.77% | MACRO |
| @cboothang | 1 | 8.4M | 14.41% | MID |
Reach is not resonance: several of the biggest-view videos post near-zero ER (mrsdowjones, kristinjohnss), one-off virals that grazed hospitality. joshlilj and n3onnn pair mass reach with 9%+ engagement, the profile worth chasing.
| Creator | Vids | Views | ER |
|---|---|---|---|
| @itskellmartin | 2 | 2.1M | 25.94% |
| @ashleytheebarroness | 2 | 472K | 24.75% |
| @awilkyy | 6 | 317K | 23.86% |
| @aji_anje | 2 | 371K | 23.22% |
| @prettipara | 2 | 2.5M | 22.51% |
| @laurenkkim0 | 2 | 418K | 22.42% |
| @iconistaedits | 3 | 264K | 21.68% |
| @alex_falcone | 2 | 411K | 21.64% |
| @artseysmart | 2 | 274K | 19.38% |
| @akoko_val | 4 | 1.7M | 19.21% |
Two-plus hospitality videos, 200K+ views, 19–26% engagement, almost all unverified mid and micro creators. @prettipara (46.5K followers, 22.5% ER) and @itskellmartin (25.9% ER) punch far above their follower weight.
Length, platform, paid vs organic, and the safety of the environment.
A barbell: sub-15s hooks (9.71%) and 90s+ depth (7.30%) win. The 30–60s middle is the dead zone (5.33%). Go very short or go long, skip the mush.
TikTok is the engagement machine (7.71% ER); Instagram delivers more views per post (161K vs 119K) at a third of the engagement. Different jobs, different edits.
Only 1.5% of videos carry a paid tag, and they engage at nearly half the organic rate. The audience rewards content that does not feel bought.
Of videos with clear sentiment, positive outweighs negative ~12 to 1 (5,782 vs 469). Positive content drew 742.1M views against 56.8M negative. A clean, low-risk environment for activation.
Decisions, not observations.
Host-city properties have a closing window. Amplify traveler content in real time, seed creators covering host cities, and attach loyalty offers to match-day stays. The demand signal is already there and will fade with the final whistle.
661 videos · 115.5M views · #worldcup top-3 hashtagValue content matches luxury for airtime and beats it on engagement. Program deal-led, points-led, and hack-led content alongside the aspirational reel. The audience asks how to afford the stay as loudly as they admire it.
Budget 1,084 @ 6.1% vs Luxury 1,006 @ 5.34%Experiential, family, and tour formats out-engage every traditional chain. Shift the content mix toward walk-throughs, family moments, and behind-the-key access over glossy exteriors.
Disney 6.96% · Airbnb 6.61% vs Marriott 5.24% · Hyatt 4.23%508 videos and 82M views name brands in audio only. Text tools miss all of it. Use Oriane spoken-word detection to credit this reach and quantify true share of voice competitors cannot see.
508 spoken-only videos · 81.9M hidden viewsThe crowd engages 48% harder than verified accounts, and mid-tier drives the volume. Build the roster from the hidden-gems list, not the follower leaderboard.
Non-verified 7.28% vs verified 4.93% · mid-tier 6.74%Sub-15s hooks and 90s+ depth win; the 30–60s middle underperforms. Commission both ends and stop defaulting to the half-minute clip.
0–15s 9.71% · 90s+ 7.30% vs 30–60s 5.33%TikTok for engagement, Instagram for reach. Cut and caption for each rather than cross-posting one master edit.
TikTok 7.71% ER · IG 161K views/vidThe multimodal search behind this report, one angle per step.
Contains exactly (any) of the hotel and brand vocabulary, so a brand said aloud is caught even when it is never typed.
The same vocabulary on the written channel. Spoken and caption are separate passes, since a creator may say a name without writing it.
Category and brand tag communities.
Brand-owned accounts and third parties tagging them, which lets owned and earned split cleanly after export.
The Audio Transcript column is what makes shadow reach measurable: the brand spoken but never written.
Paste this into Claude with your own Oriane CSV export.
You are a brand-intelligence designer at Oriane. Turn my attached Oriane CSV export into a single self-contained HTML intelligence report. Match this system exactly.
DESIGN SYSTEM
- Background: warm cream paper (#F4F2EC), section bands (#EAE7DE), cards (#FCFBF7), hairline borders (#DCD7CC).
- Type: Fraunces (high-contrast serif, italic accent words) for headings and big numbers; Inter for body and uppercase letter-spaced labels.
- Accent: a blue to lavender to pink gradient (#84BEF2, #B199DE, #F4A0B4). Use it for the signature mark (three stacked rounded bars), key numbers, primary bar fills, and pills. Keep everything else quiet.
- Layout: centered editorial, generous whitespace, hairline rules, rounded corners, a stat rail under the hero, six tabs.
STRUCTURE (tabbed)
1. Overview: six-stat rail, a short serif narrative, three insight columns, a weekly trend, a shadow-reach callout.
2. Market and Demand: the driving cultural moment, topic volume vs engagement, value vs luxury.
3. Brand Landscape: share of conversation, shadow reach by brand, views per mention.
4. Creators: tiers, verified vs the crowd, top creators by reach, hidden-gems shortlist.
5. Content and Format: duration barbell, platform split, organic vs sponsored, sentiment.
6. Recommendations: six or seven moves, each tied to a specific figure.
VIDEO FRAMES
- Pull Thumbnail URL and Video URL from the CSV. Show real frames as clickable cards (aspect 9/16) that link to the post, with handle and stats underneath.
- Fix TikTok links: replace /@/ with /@{handle}/.
- Weave four to six frames into the insights they illustrate (cultural moment, shadow reach, top creators, hidden gems).
DATA RULES
- Read with encoding='utf-8-sig'. Dedupe on Video ID before any aggregation.
- Never trust the exported ER. Recompute ER = (Likes + Comments + Shares + Saves) / Views x 100, using whatever engagement columns exist.
- Creator tiers: nano under 10K, micro 10 to 100K, mid 100K to 1M, macro 1M plus.
- Owned vs earned: brand token as a substring of Account Username, not the verified flag.
- Shadow reach: brand present in Spoken words AND absent from Caption and Mentions combined. Surface it as the hero finding with a view count.
- Report the real date range in the data, not the filename. If the export hit the 10,000-row ceiling, say so.
VOICE
- Conclusions first, numbers led, terse, CMO register, no padding.
- No em dashes. State the figure, then the implication.
DELIVERABLE
- One self-contained .html file (inline CSS and JS, Google Fonts only). Responsive, working tabs, every number traceable to the CSV.